Privacy Policy

Information you provide directly:

• Account information — your email address and password (or credentials from a third-party login provider) when you register
• Profile information — your selected language, generation preference, and learning settings
• Support communications — messages you send us at team@wekos.app

Information collected automatically:

• Usage data — which categories and sentences you practice, session durations, streak counts, and progress through course content
• Device and browser data — IP address, browser type and version, operating system, and device identifiers
• Approximate location — the first time you use the Service after signing up, we record the country, region, city and time zone that your IP address corresponds to. We keep only these coarse values, not the IP address itself, and we do not track your location afterward
• Log data — pages visited, timestamps, referring URLs, and error reports
• Cookies and local storage — we use cookies and browser local storage to maintain your session and remember your preferences

We use the information we collect to:

• Create and maintain your account and deliver the Service
• Track your learning progress and personalize your experience (e.g. generation-appropriate slang)
• Send transactional emails such as account verification and password reset
• Respond to your support requests and communications
• Analyze usage patterns to improve course content and app performance
• Understand where our learners are, so we can decide which languages and content to focus on
• Detect and prevent fraud, abuse, and violations of our Terms of Service
• Comply with applicable legal obligations

We do not sell your personal information. We do not send third-party marketing emails to our users.

We do not sell or rent your personal information. We share it only in the following circumstances:

• Service providers — trusted third parties who help us operate the Service, including Supabase (authentication and database), Resend (email delivery), and analytics providers. These parties access your data only as necessary to perform their services and are contractually bound to protect it.
• Legal requirements — if required by law, subpoena, court order, or to protect the rights, property, or safety of Wekos, our users, or the public
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections
• With your consent — in any other circumstance where you have explicitly authorized us to share your information

The Service uses the following third-party services that may collect information about you:

• Supabase — authentication and data storage
• Resend — transactional email delivery
• PostHog — product analytics and usage tracking
• Amplitude — product analytics, including session replay of how the Service is used
• AppsFlyer — attribution of app installs to the campaigns that drove them
• TikTok — advertising attribution: the TikTok Pixel on public marketing pages, and a sign-up event sent from our servers

Each of these providers has its own privacy policy governing its data practices. We encourage you to review them.

We use cookies and similar technologies (including browser local storage) to:

• Keep you logged in across sessions
• Remember your preferences and settings
• Analyze how users interact with the Service

You can control cookie behavior through your browser settings. Disabling cookies may affect your ability to use the Service, including staying logged in.

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within a reasonable period, except where we are required to retain it for legal, tax, or accounting purposes.

Aggregated, non-identifying usage data may be retained indefinitely for analytics and product improvement.

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. These include encrypted data transmission (HTTPS), hashed password storage, and role-based access controls on our infrastructure.

No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to use a strong, unique password for your account.

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected such information, please contact us at team@wekos.app and we will promptly delete it.

Users between 13 and 18 should use the Service only with parental or guardian permission.

Depending on where you live, you may have certain rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request that inaccurate information be corrected
• Deletion — request deletion of your personal information (you can also delete your account directly from Settings)
• Portability — request a copy of your data in a structured, machine-readable format
• Opt-out of analytics — contact us to opt out of product analytics tracking

To exercise any of these rights, email us at team@wekos.app. We will respond within 30 days.

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, or sell
• The right to delete personal information we have collected from you
• The right to opt out of the sale of personal information — we do not sell personal information
• The right not to be discriminated against for exercising your CCPA rights

To submit a CCPA request, contact us at team@wekos.app. We do not respond to Do Not Track signals at this time.

The Service is operated from the United States. If you are accessing the Service from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using the Service, you consent to this transfer.

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. For material changes, we will notify you by email or through a notice in the Service. Your continued use of the Service after a change takes effect constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Wekos
team@wekos.app